Privacy Policy

Privacy Policy

Introduction

Welcome to https://sheet-metal-and-fabrication-detailing.trustedstandard.com (hereafter referred to as “Sheet Metal and Fabrication Detailing,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from and about you when you access our website, utilize our applications, or engage with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our primary website at https://sheet-metal-and-fabrication-detailing.trustedstandard.com.
  2. Any associated mobile applications or software we offer.
  3. Online services and products provided by us.
  4. Interactions between users and our digital platforms.

Please note that this policy does not extend to third-party websites, applications, or services that you may access through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

  1. When you create an account and use our applications or services as an authorized user.
  2. During your visits to our websites linked to this policy.
  3. Whenever you receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data, including but not limited to:

  1. Account Information: Details associated with your user account, such as usernames, email addresses, and registration dates.
  2. Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
  3. Financial Information: Data related to your financial status or transactions, if shared with us.
  4. Purchase Information: Items you have purchased from us, including quantities and order details.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information from your smartphone or tablet.
  6. Location Data: Geolocation data provided by your browser or device when interacting with our services.
  7. Feedback: Comments, reviews, and responses you share with our customer support team.
  8. Social Media Information: Data from social media platforms when you choose to connect them with your account.
  9. Product Information: Details about products you view, search for, or purchase on our sites.

We gather this data through various methods, including direct user input, tracking technologies, and third-party data providers.

Cookies

We use cookies to enhance your experience on our website and for analytics purposes:

  1. Strictly Necessary Cookies: These ensure basic functionalities like logging in, navigating the website, and providing secure transactions.
  2. Preference Cookies: They remember user preferences, such as language settings and display options.
  3. Analytics Cookies: These track website usage to provide insights on how users interact with our content, enabling us to improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the retention period expires, we will delete or anonymize your data. Our data retention policies vary based on jurisdiction and the nature of the information collected.

Security Measures

We have implemented robust security measures to protect your personal data:

  1. Encryption: We use encryption protocols to secure data in transit and at rest.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who comply with strict privacy and security standards.
  3. Regular Audits: Our security practices are subject to periodic internal and external audits.

Children’s Privacy

We do not knowingly collect personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  1. Access: The right to request access to and review the personal data we hold about you.
  2. Rectification: The right to request corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
  4. Restriction: The right to limit the processing of your data in specific situations.
  5. Portability: The right to receive your personal data in a structured, commonly used format.
  6. Objection: The right to object to the processing of your data for legitimate interests.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
  8. Appeals/Complaints: The right to file a complaint with a data protection authority if you believe your privacy rights have been infringed upon.

To exercise these rights, please contact our Privacy Team using the details provided below. We will respond to your request as soon as possible and within the legal time frames applicable to your jurisdiction.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be published on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we protect your personal data.

Contact Information

For any questions regarding this Privacy Policy, your data protection rights, or to exercise these rights, please contact us:

  • Email: contact@sheet-metal-and-fabrication-detailing.trustedstandard.com
  • Mail: [Provide our physical address]